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1.3 Based on 4 reviews
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  • Customers like
    • Doctor who used to work at wilshire oncology 1
  • Customers don't like
    • Service at city of hope 1
    • Shouting and literally shutting us up 1
    • Total lack of empathy 1

My family and I would like to bring forward a complaint against one of your oncologists, Dr. Warren Chow. Our 20 year old daughter, Olivia, was diagnosed with Rhabdomyo Sarcoma in July of 2015. She went through 4 different types of chemotherapy as well as radiation. After over one year of these treatments (and now suffering from severe nerve damage in her feet) , her cancer has metastasized and two of her growths are between 5 and 10 cm in... Read more

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Well my husband has been there 4 1/2 months an he has had the worst care the last 2 months! They doped him up so bad he has a huge bed sore on his bottom now an isnt getting better. He is now not talking or eating unless he has help. Which he didnt fir 1 month an has lost 40 lbs. all because of the pain doctor putting on 30 mg of oxoycodone 12 hr release for breakfast every morning for 2 1/2 weeks . Funny how someone goes in for hor his... Read more

Was this review helpful? 3 0

City of Hope Glendora's clerks name Yolanda and Elvia are *** and they behaved like the world owes them. These *** are fired from another clinic and now are working for COH Glendora. Beware of your privacy. City of Hope sucks ! I heard a lot of negative comments about this place and being victimized and sucking money out of the government and patients. They never cared for their patients. There are some good doctors COH in Glendora, but be... Read more

Was this review helpful? 8 2

When I was first diagnosed in 2001, I was looking for advice. I had KAISER HMO and wanted other opinions from outside doctors to get 2nd opinions. When I requested an appointment with City of Hope, I was asked to pay a $5000 deposit just to walk in the door because. I knew something was wrong. I also thought it was greedy, but I moved on and got 2nd opinions elsewhere. Unfortunately, I could not avoid City of Hopes incompetence later on when I... Read more

Was this review helpful? 8 1

In my opinion city of hope is the worst hospital I been to. The reason why is because I have cousin that has cancer.he started to spit out blood clots.nurses where saying it was normal that he was trowing blood clots from his mouth..I fought with nurses telling them no it's not normal when a person has cancer to start spitting out blood clots and they lied to me in front of my face when I ask for a doctor he came in and saw what was going on .i... Read more

Was this review helpful? 4 0

On March 2 I had surgery for breast cancer I had a double mastectomy. I was discharged on March 4 and was readmitted with complications on March 5. The initial unconfirmed diagnosis..massive infection...and tissue and nipple death on both ***. The implants were removed as were my nipples and some surrounding tissues. I believe that protocols were not followed, and have substantial evidence to prove my assertion. Allergan, the implant... Read more

Was this review helpful? 10 0

they intercepted a referral to another surgeon, delayed treatment for another 3 months, it had already been 5 months to get an appointment, then lied about surgery changes, danced around questions, lied, and wasted valuable time, then dump off the patient to another surgeon (not a coh) that is currently under investigation & probably getting license revoked by the medical board. that isn't even the topper what the so called nurse navigator... Read more

Was this review helpful? 7 0

City of hope Ranch Cucamonga cancer treatment. you have the most rudest staff at the front desk...

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I've been calling for weeks now to try and schedule an appointment for a family member and have not had any luck. Every time I am given a reason why they cannot schedule an appointment and am also given a foul attitude and no assistance or compassion. The scheduling reps have no people skills and should find other jobs. The people who are calling in are going through an emotional process! The last thing one needs is a rude/disrespectful/and... Read more

Was this review helpful? 7 2

When I transferred my care to City of Hope, they took me off the chemo prescribed elsewhere that had reduced my tumors by 95%. I begged and pleaded but they said they knew nothing about using taxol on squamous cell cancer. My case was Stage 4 with liver mets. Those were gone by the time I went to COH. I had some tumor left at the original cancer site. They put me on a different protocol despite my repeated objections. I knew that protocol killed... Read more

Was this review helpful? 4 5
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